EAP “Frontline Employee” – January 2019 Newsletter

Featured in this month’s edition:

Resolving Relationship Problems at Work – “Are you tolerating a difficult workplace relationship? Thorny relationships are often tolerated because…“

Empathy: Happier Customers, Less Stress – “Direct customer service is known to be stressful. But there are customer service ‘tools’ that can make this job easier and more rewarding…”

Online Gambling Addiction – “Addiction to online gambling is a growing problem. Research shows it predominantly affects teens and young adults, particularly men…”

Other topics in this edition:

  • Stay Pumped about Your New Year’s Resolution
  • Don’t Fear Criticism in the Workplace
  • Enthusiasm is Contagious
  • Good for the Heart, Good for the Brain!
  • Neurodiversity: A Word You Should Know

For the full January 2019 edition of “Frontline Employee”, or to learn more about UConn EAP visit our webpage: http://hr.uconn.edu/employee-assistance-program/

Your EAP provides professional, brief counseling – on campus, plus 27 locations statewide – to help identify and resolve personal, family or work related concerns. Employee Assistance is:

  • Confidential!
  • Free!
  • Household Members too!


  • The UConn EAP webpage now includes a full section of brief information videos to assist you in helping your valuable people to succeed in the midst of the human factor at work.
  • EAP is also available by invitation to meet with departments, programs or other groups to discuss and process challenges, critical incidents or other areas of common concern.

To schedule a private appointment, or speak with an EAP consultant, call:

(860) 486-1307 Storrs

(800) 852-4392 Statewide – 24 hours (Toll-free in CT)

For more information, contact: Gary Alger at gary.alger@uconn.edu